Shipping & Returns 

Shipping Policy

  1. We stock the goods at our wholesale warehouse and most of the goods will be shipped within 3 working days as we HOLD the Stock and Sell them.

  2. Although we deliver goods within the committed time, there could be occasional delays.

  3. We will contact you in case deliveries are expected to get delayed.

  4. We will ship the product the same as shown in the Product Image, we will deliver the Goods in the same color as selected by you and if the same is not in stock we will offer you an alternate option. If you are not happy with the alternate option we will give you a full refund if you go ahead with cancellation.

  5. www.kiokucreations.com attempts to be as accurate as possible. We warrant that the product description or other content of this site is accurate, complete, reliable, and current. In case of any changes due to unavoidable reasons, we will keep you notified of the same and provide full support.

  6. Product image and color may differ due to lighting, product shoot, and screen resolution. 

  7. If a product offered by www.kiokucreations.com itself is not as described, your sole remedy is to return it in unused condition as per our Return Policies.

Return & Exchange Policy

  1. In case you are not satisfied with the product or service please call our Customer Care or email us within 12 hours of delivery of your order.

  2. Any product you return must be in the same condition you received it and in the original packaging.

  3. Any product to be returned must be photographed and a video of opening the package must be provided by the receiver. In case of failure of solid proof no refund will be provided

  4. Please keep the receipt.

  5. All return courier charges will have to be paid by the sender and the amount will be refunded to your account within 7-10 Days after verifying the Product.

Cancellation Policy

  1. Orders once placed cannot be cancelled.