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Frequently Asked Questions

  • How can I contact you to address my concerns?
    You can contact us by writing to us on kiokucreations@gmail.com or cotact on our customer care numbers: +91 8796215100 +91 9359368319 We will be happy to assist you!
  • Do you ship across India?
    Yes, we ship Pan-India with the help of our various trusted shipping partners. We try our best to ship our products to remote areas as well.
  • If my order has been shipped, can I track it?"
    Yes, as soon as we ship your order, we will provide you with the shipping details provided by the shipping company.
  • How long is the processing time for orders?
    Once the order is placed, it will be shipped within 3 business days. A confirmation will be sent to you as soon as we receive your order details and payment.
  • Do you charge seperatley for shipping?
    Yes, there is a standard shipping fee of ₹ 100 pan India. Orders above ₹999 are eligible for free shipping.
  • How long will it take for the order to reach my location.
    We try our best to ship your orders to you as soon as possible. The delivery time also depends on your location. It approximately takes 7-9 business days for your order to reach you.
  • Are the details provided on this website, correct?
    www.kiokucreations.com does warrant that product descriptions or other content of this site is accurate, complete, reliable, and current. In case due to unavoidable reasons it changes we will keep you notified and also provide full support regarding the same,
  • Will there be any colour difference in products shown in images and product received?
    Yes, there may be slight variation due to lighting and screen resolution.
  • How often do you get new products?
    We release new products quiet often. Stay updated about our new arrivals on our Webpage, Instagram and WhatsApp.
  • Do you sell bulk?
    Yes, we do sell Kioku Creations manufactured products. Kindly contact us on kiokucreations@gmail.com.
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